Client Resources

Vantaca is our management software. Get your needs addressed quickly, check the status of your submission 24/7, and view your governing documents.

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Frequently asked Questions

We have compiled a list of some of the most frequently asked ones below. If you have questions not listed here please give us a call or send us an email. Our team members will be happy to assist you or point you in the right direction.

  • A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors.

  • A Homeowner’s Association is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, and Articles of Incorporation. The governing legal documents and other documentation for the association may be viewed online by visiting the Resident Portal The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.

  • The Homeowners Association is generally setup as a non-profit corporation. The Board of Directors of the association is elected by the homeowners, or as otherwise specified in the bylaws, to oversee the operation of the Homeowners Association. The limitations and restrictions of the powers of the Board of Directors is outlined in the Association’s governing documents found in the Resident Portal.

  • Item descriptionhe Covenants, Conditions and Restrictions (CC&Rs) (or Declarations) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&Rs were recorded by the County recorder’s office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&Rs may result covenant violations or fines to a homeowner by the Association. The governing documents for your association may be viewed in the documents section of your Resident Portal.

    Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership’s voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. To review the Bylaws for your association, please visit the Resident Portal.

  • All association’s operate off of an annual budget as determined by the Board of Directors. Budgets are based off of the Association’s needs to operate the business on a day to day basis and reserving for future needs. Reserve funds are monies set aside for future expenses base on the life expectancy of certain assets such as: lighting, street resurfacing, pool equipment, painting, roof replacements, etc. This total expense amount is then divided by the number of units equally or as otherwise defined in your Association Declarations.

  • There is no concrete answer to this but it is encouraged that assessments increase annually or on a regular basis to keep up with inflation and other increase in operating a business. The Board of Directors may approve a budget with an increase planned, in order to cover increased costs of operating and maintaining the common areas and to ensure there are sufficient reserve funds.

    Only in extremely rare cases when an Association is 100% funded in reserves and for operating expenses. Even then it is discouraged as inflation and other increases will eventually catch up to any surplus your association may have. Most Associations do not reach this level of funding however.

  • The assessment is the periodic amount due (varies by association) from all homeowners to cover the operating expenses for the year, including contribution to the reserve fund(s) for replacement of repair and replacement of assets in future years. Assessments are due on the first of the month. For additional information on this, review your Declarations and the Association Collection Policy in the documents section of our Resident Portal.

Want to serve your community?

Attend a Board Meeting

Board meetings are open to all members. Visit your association website, contact your community manager, or sign up your community newsletter for a virtual notice.

Join a Committee

Attend a board meeting or contact your board with your interest in joining a committee (or even the board!).

Plan a Community Event

Want to meet your neighbors? Plan an event in a communal space. Let us know of an event and we can send it out via your community’s newsletter.

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